The digital transformation of field service: New developments and opportunities

In a previous insight, we defined the key steps involved in completing a field service request. We identified key challenges in these different steps as well as broad structural shifts that are happening in the marketplace, thereby highlighting the importance of digital transformation in this space....

This research is archived and therefore no longer available. For further assistance please contact your Customer Success Manager or email ClientEngagementTeam@luxresearchinc.com. Thank you!

Related Research

AI-based predictive maintenance startup UptimeAI raises $1.5 million in funding

News Commentary | April 05, 2021

UptimeAI claims differentiation in the ability of its predictive maintenance (PdM) software to reduce deep learning models by 10× so that it can analyze multiple assets simultaneously based on equipment‑process correlations. On paper, this sounds like a differentiating feature. However, the company ... Not part of subscription

Business model evolution in materials informatics startups

Analyst Insight | January 28, 2022

Materials informatics (MI) aims to accelerate materials development by combining experiments, modeling/simulation with artificial intelligence (AI) and machine learning data, and infrastructure. Through in‑depth conversations with over five dozen clients, Lux noticed that a common question being ... Not part of subscription

Twitter will use NFTs to integrate crypto wallets into premium accounts

News Commentary | February 07, 2022

A new system introduced by the social media channel adds direct integration of crypto wallets to the company's subscription‑based Twitter Blue premium model. With many users already using NFTs as profile pictures, this move can be seen more as Twitter legitimizing and encouraging the practice. Users... Not part of subscription