AIUX: The Artificial Intelligence User Experience

April 1, 2015 | State of the Market Report

Artificial intelligence (AI), autonomous systems, ambient intelligence, pervasive computing, ubiquitous sensors, Big Data, predictive analytics, wearables and smart textiles, the Internet of Things... while we don’t know exactly what forms our increasingly-intelligent technologies will take, we know for certain that they grow more woven into the fabric of our lives, every day. And yet, despite the growing ubiquity of these systems, surprisingly little thought has been given to the interface between these smarter machines and humans. User experiences (UX) are so seamless today that we forget how recently designers had to debate the importance of usability; how every program and device used to come with a manual to explain its use; how big a shift it was to go from text-based to graphical interfaces. Yet we know that user experience is critical to efficiency, accuracy, safety, satisfaction, even comprehension. This workshop and subsequent research published in this service will address the questions we must consider in developing the Artificial Intelligence User Experience (AIUX).

Coverage Area

  • Digital Transformation

Table of Contents

  • Title page

Lead Analyst

Mark Bunger
VP of Research
+1 (415) 810-8888

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