Artificial Intelligence User Experience: Identifying Early Leaders in the Interface to the IoT

September 25, 2015 | State of the Market Report

User experiences may seem ephemeral, but dominant ones bring decades of market dominance and billions of dollars for the winners – and rapid obsolescence for the rest. Today, three classes of technologies are converging towards a new interface: artificial intelligence like predictive analytics and affective computing; interface technologies like wearables and augmented reality; and the Internet of Things (IoT). The ensuing artificial intelligence user experience (AIUX) will determine the fate of companies in each area. Current user interface (UI) leaders like Microsoft, Apple, Google, and Amazon see AIUX as their opportunity, with industries as diverse as factory equipment, medical devices, and buildings hanging in the balance.

Coverage Area

  • Digital Transformation

Table of Contents

  • Executive Summary
  • Landscape
  • Analysis
  • Outlook
  • Endnotes

Lead Analyst

Mark Bunger
VP of Research


Kevin See, Ph.D.
Jonathan Melnick, Ph.D.
Maryanna Saenko