A Digital Transformation Framework: Applying Digital Tools to Improve Business Operations

August 13, 2018 | State of the Market Report

One of the key elements to a successful digital transformation is laying out a clear vision. This involves designing new digitally-enhanced products and customer-centric digital business models to go with them as well as identifying business processes that are suitable for digitalization. In a previous report, we presented a framework that B2B and B2C companies across different sectors could use to create customer-centric digital business models. In this report, we present another framework that companies can use to identify suitable opportunities for digitalization in internal processes as well as the right digital tools to enable that transformation. We use case studies from various sectors to highlight how to use this framework.

Coverage Area

  • Digital Transformation

Table of Contents

  • Executive Summary
  • Landscape
    To be successful in digital transformation, it is important to identify key points of transactional friction in internal processes and the right set of digital tools to eliminate that friction
  • Analysis
    Real-world case studies from multiple industries highlight how using the digital transformation framework can suddenly unravel the complexity involved in digital transformation
  • Outlook
  • Appendix

Lead Analysts

Shriram Ramanathan, Ph.D.
Senior Analyst
Kevin See, Ph.D.
Vice President, Digital Products
+1 (857) 284-5683

Contributors

Cole McCollum
Tracy Woo
Michael Holman, Ph.D.

About Lux Research

Lux Research is a leading provider of tech-enabled research and advisory solutions, helping clients drive growth through technology innovation. A pioneer in the research industry, Lux uniquely combines technical expertise and business insights with a proprietary intelligence platform, using advanced analytics and data science to surface true leading indicators. With quality data derived from primary research, fact-based analysis, and opinions that challenge traditional thinking, Lux clients are empowered to make more informed decisions today to ensure future success.

Already a Lux Client?

Sign In

Interested in Learning More?

Contact us to learn the benefits of becoming a Lux member.

Or call us now

For North America (Boston Headquarters)
+1 (617) 502-5300

For EMEA (Amsterdam)
+31 20 280 7900

For APAC (Singapore)
+65 6592-6978