The Emerging Digital Knowledge Management Opportunity

March 31, 2020 | State of the Market Report

Organizations are built on the exchange and synthesis of vast amounts of information and knowledge from both internal and external stakeholders. However, much of this data goes uncaptured digitally and that which does often exists in data silos and unstructured formats such as emails, documents, and reports that make it difficult to find, analyze, and share. This report highlights emerging digital tools such as computer vision and natural language processing (NLP) that offer new capabilities to automatically capture, interpret, and distribute knowledge at a low-cost and massive scale thereby unlocking significant opportunities to uncover knowledge, improve process efficiencies, and enhance customer interactions.

Coverage Areas

  • Digital Transformation
  • Industrial Big Data and Analytics

Table of Contents

  • Title page
  • Executive Summary
  • Contents
  • The emerging knowledge management landscape
  • Analysis
  • Recommendations and outlook

Lead Analyst

Cole McCollum
Analyst

Contributors

Shriram Ramanathan, Ph.D.
Jonathan Melnick, Ph.D.

About Lux Research

Lux Research is a leading provider of tech-enabled research and advisory solutions, helping clients drive growth through technology innovation. A pioneer in the research industry, Lux uniquely combines technical expertise and business insights with a proprietary intelligence platform, using advanced analytics and data science to surface true leading indicators. With quality data derived from primary research, fact-based analysis, and opinions that challenge traditional thinking, Lux clients are empowered to make more informed decisions today to ensure future success.

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